Mislabeled table number on name tags in Avery

A customer had an empty table on their table chart for overflow (Table #12). When they created their name tags in Avery they noticed that the registrants who had been assigned to Table #11 were showing as Table #12 on their name tags (the empty overflow table) and Table #11 was nowhere represented in the name tags.

I noticed that when the labels are sorted by table number, the table numbers are listed alphabetically or in lexical order (1, 10, 11, 2, 20, 21, 3, 30, 31, etc.) instead of numerically. I’m not sure if that is playing into the problem or not.

Severity
High
Steps to Reproduce
Assign people to table chart Work through Name Tag menu in FE: Registered Individuals > Sort by Table Number or Last Name (same result either way) > Name Tags > Retain Default Data Points > Submit Project to Avery Work through Avery menu: Choose Template > #5395 > Choose Design (first design on page) > Select all names > Add Full Name and Table Number > Next > Finish > Preview and Print Registrants incorrectly labeled on Preview and in PDF

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Upvoters
Status

Under Consideration

Board
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