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On the Public Registration Flow, can you automatically open the form to alleviate a sticking point?

Feature Request

Right after I selected my ticket, I got stuck until I figured out that I had to go to the left side of the screen and hit the drop down. Could that automatically open instead?

Similarly, I got stuck trying to register a second person (such as, a spouse). After I finished my primary registrant’s information, it wasn’t immediately clear what to do next.

4 comments

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Comments4

  • Cyan Duck

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    Aug 18

    This is very important. Very hard to navigate! Why the extra steps, we need this to be easy and flow well for guests and hosts.

  • Jade Clay

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    Aug 17

    I agree. I see this causing a lot of unnecessary confusion for guests trying to register that could potentially deter them from doing so. The info should automatically appear without having to hit the drop down.

  • Plum Coast

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    Jun 30

    Prior to setting up an event yesterday, I took a look at the one current event our org already has live, to understand the public registration experience. Yes, this completely confused me for quite a while. Until this issue is corrected, this is going to be a barrier for our hosts and guests as many of them are far less internet-savy than I am.

  • Sapphire Pinwheel

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    May 11

    Agreed! It is confusing to know what to do when registering!